If you still have problems with your WEB access after you read the answers below, please contact the WEB Team rather than create a "duplicate" Member Profile.  Thank you!

What happens if I forgot my PASSWORD?
You can use our RESET PASSWORD functionality which is indicated by: " Forgot your password? Click here." This will cause a new PASSWORD to be generated for you and sent to the e-mail address currently on file in For Members/My Member Profile.

What do I do once I receive the e-mail with my new PASSWORD?
Please sign onto www.mysticchorale.org, navigate to For Members/My Member Profile and immediately change your PASSWORD to something only you will know. Then proceed to make any other changes to your Profile data and/or Register.

What happens if I forgot my PASSWORD and the e-mail address I have in My Member Profile has changed or I just don't receive the system-generated e-mail?
If you do not get the e-mail sent to you from RESET PASSWORD, please send an e-mail to WEBTeam@mysticchorale.org, including your NAME, USERNAME and a description of the problem. A member of the WEB Team will reset to and e-mail you a temporary PASSWORD.

What happens if I forgot my USERNAME and PASSWORD?
Please send an e-mail to WEBTeam@mysticchorale.org, including your NAME, ADDRESS and PHONE NUMBERs and a description of the problem. A member of the WEB Team will look up your USERNAME and reset to and e-mail you a temporary PASSWORD, along with your USERNAME.

Whom do I tell when I notice out-dated or incorrect information within The Mystic Chorale WEB site?
Please send an e-mail to the Producer of the Current Season (found in Season Notes) describing the data involved. Please include the Address from the WEB Browser.
        Thank you for taking an active part in keeping your WEB site up-to-date!

What happens if I have tried the recommended procedure(s) and I still have a problem  OR  if I have a suggestion for the WEB site?
Please send an e-mail to WEBTeam@mysticchorale.org, including your NAME, USERNAME, a description of the problem, and the Address from the WEB Browser, or your suggestion. A member of the WEB Team will work with you to resolve the problem.

What do I do when I have a question about Mystic WEB-site navigation or functionality that is not currently addressed in this FAQ section?
Please send your question in an e-mail to WEBTeam@mysticchorale.org.